FAQ

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• Aug 12, 2024

  ✦ Do you ship to PO box addresses?

  Yes, we do ship to PO box address for the countries below: The United States & Canada Australia & New Zealand Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Estonia, France, Germany, Greece,...

• Aug 12, 2024

  ✦ Can I redirect my parcel to a different address?

  Once your order is processed, we are unable to make any changes to the shipping address. If your package returns to us due to an incorrect address, we will notify...

• Aug 12, 2024

  ✦ My package is stuck, and tracking hasn't updated.

  We are super excited for you to receive your order and we're so sorry for the delay with your package! Although tracking does not indicate this, we can assure you...

• Aug 12, 2024

  ✦ My tracking status is marked as undeliverable. What should I do?

  Sometimes, the parcels are marked as undeliverable due to an incomplete/incorrect address, unclaimed, the addressee is unknown or has moved. Don't worry, please contact our Customer Experience Squad for assistance! Do provide...

• Aug 12, 2024

  ✦ Can I update my delivery address after placing the order?

  Typically, we are unable to edit your shipping address once your order has been processed. You may expect a shipping confirmation email within the next 24 hours! Be sure to...

• Aug 12, 2024

  ✦ What are the countries that you do not ship?

  Here is a list of countries we do not currently ship to: Afghanistan, Albania, Algeria, Angola, Argentina, Armenia, Azerbaijan, Bahrain, Bangladesh, Barbados, Belarus, Belize, Bermuda, Bosnia and Herzegovina, Brazil, Bhutan,...