FAQ

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• Aug 12, 2024

  ✦ How do you ensure my personal data is protected?

  We take our customer data protection very seriously and ensure you that your personally identifiable information is kept secure during your online transactions. For payments, we are using a certified...

• Aug 12, 2024

  ✦ Will I be charged International Bank Fees?

  At this moment, we accept the following currencies only. Australia: AUD Canada: CAD Europe: EUR United Kingdom: GBP The United States and Rest of the World: USD For the other...

• Aug 12, 2024

  ✦ What is a Sales Tax?

  A sales tax is a consumption tax imposed by the government on the sale of goods and services. A conventional sales tax is levied at the point of sale, collected...

• Aug 12, 2024

  ✦ Which currency should I use?

  We currently accept only the following currencies: Australia: AUD Canada: CAD Europe: EUR United Kingdom: GBP The United States, Asia and Rest of the World: USD If you do not...

• Aug 12, 2024

  ✦ Someone stole my credit card and purchased on your site. What should I do?

  If you think your credit card was used to purchase something on our website without your authorisation, please contact your bank immediately. Let them know that your credit card was...

• Aug 12, 2024

  ✦ I'm getting an error upon checking out. What should I do?

  A processor decline indicates that the customer’s bank has refused the transaction request. Sometimes you can tell why it was declined by reading the response code, but only your bank...