FAQ

• All
• Skin Routine
• Skin Concerns
• Body
• Ingredient Glossary

• Aug 11, 2024

  ✦ Why is the colour of the Sand & Sky product I received is different from the website?

  The colour of the product on the website may vary due to the resolution. Please send us a photo of what you received (please make sure to take a photo...

• Aug 11, 2024

  ✦ Where do you source your materials from?

  Our ingredients are sourced from Australia. We work with local specialists and do research to make sure we only use quality ethical ingredients.

• Aug 11, 2024

  ✦ Is Sand & Sky Australian?

   Yes! We are born and bred in Melbourne. All of our ingredients are natural Australian ingredients. We do have four warehouses; in Australia, Singapore, the US, Spain and the UK....

• Aug 11, 2024

  ✦ I subscribed to your newsletter but never got any email. What should I do?

  Once you subscribe to our newsletter, you will receive a welcome email. Please check your spam/junk folder if you do not find it in your inbox. We suggest subscribing again...

• Aug 11, 2024

  ✦ How do I unsubscribe from the email list?

  If you would like to unsubscribe from our email list, simply click on "unsubscribe here" at the top or bottom of the newsletter: 

• Aug 11, 2024

  ✦ How do I subscribe to your email list?

  Go to our home page! On the bottom right-hand side, there's a handy dandy place to enter your email credentials. It looks like this: ​ Subscribe now!