FAQ

• All
• Skin Routine
• Skin Concerns
• Body
• Ingredient Glossary

• Aug 12, 2024

  ✈ Delivery - Australia and New Zealand

  Free shipping for AU orders above $80.  Region/Country Delivery Time Cost Australia 4 -7 Business days $7.90 for order < $80 FREE for order > $80 New Zealand 3 -4 Business...

• Aug 12, 2024

  ✈ Delivery - Europe

  EUROPE Country Shipping Duration Orders below €100 Orders above €100 Norway  3 - 4 business days £19.90 £19.90 Switzerland 4 - 5 business days £14.90 £14.90 Netherlands 2 - 3...

• Aug 12, 2024

  ✦ Will my package be charged customs and import charges?

  Depending on where you order from, you may be responsible for any charges that may apply to you from customs (e.g. GST, import tax, VAT) or other government agencies of...

• Aug 12, 2024

  ✦ My package says delivered, but I didn’t receive it.

  We’re very sorry to hear that your order was marked as delivered even though you have not received it. Generally, your package should arrive before the tracking status is marked...

• Aug 12, 2024

  ✦ Is my order shipped out? I did not receive my shipping confirmation email.

  We are super excited for you to receive your order, but please be patient! Typically, it takes 1-2 business days for your order to be processed so you may expect...

• Aug 12, 2024

  ✦ Do you ship to APO addresses?

  Yes! Be sure to follow the rules below or your package may not reach you! Please note that APO address delivery may take up to 3 weeks. Write out the...