FAQ

Aug 11, 2024
✦ How can I pay with an eGift card?

Just like other promo codes, you may add the eGift card code at the shopping cart stage, which is one step before heading to the checkout page. You can also...
Aug 11, 2024
✦ How do I use a Gift Card?

To redeem your gift card, simply type in or copy and paste your unique gift card number into the Gift Card box in your Order Summary. They work just like...
Aug 11, 2024
✦ Can I use the Gift Card in conjunction with a promo code?

Yes, Gift Cards work like real money, so you can use your Gift Card to pay for your product and apply any relevant promo codes as well to access your...
Aug 11, 2024
✦ Does the Gift Card have an expiry?

Our Gift Cards last for 36 months after the date it was purchased and will not be redeemable after this date. If you have any questions, please contact our Customer Experience Squad.
Aug 11, 2024
✦ Can I get a full refund if I purchased using a gift card?

All products purchased using a Gift Card are subject to our standard Return & Refund Policy.
Aug 11, 2024
✦ Where can I use my Gift Card?

Sand & Sky Gift Cards are only redeemable on our online store, and must be used to purchase in the currency they were purchased in.

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