FAQ

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• Aug 11, 2024

  ✦ Do you have a rewards/loyalty program?

  Yes, we are happy to share with you that we have finally launched our Loyalty Program. Simply create an account to start earning points. No purchase is necessary to become...

• Aug 11, 2024

  ✦ How do I earn points/rewards?

  Members may earn points for their member accounts in various ways, including purchasing products and taking specific actions, as set out on our Rewards page (as may be amended by us at...

• Aug 11, 2024

  ✦ Will my account or points/rewards expire?

  Individuals may become a member of the Program by creating a member account on the Site. Membership in the Program is open to individuals who are 18 years or older with a...

• Aug 11, 2024

  ✦ Where do I enter a promo code?

  You may add a promo code at the shopping cart stage, which is one step before heading to the checkout page. You can also enter it in the last step...

• Aug 11, 2024

  ✦ I completed my order without adding the promo code. What should I do?

  Don't worry, please contact our Customer Experience Squad for assistance! Keep in mind that promo codes cannot be combined, nor they can be used during promotions as well, so double-check the Terms &...

• Aug 11, 2024

  ✦ My promo code is not working. What should I do?

  We recommend copying and pasting your exact code into the discount code box to apply your discount. Keep in mind that promo codes cannot be combined, nor they can be...